Warranty Introduction

All Simmtronics products are warranted and tested to be free from defects in material and workmanship conforming to the published specifications. During the warranty period, should the Simmtronics product(s) fail under normal use in the recommended environment due to improper workmanship or materials, the Company will provide warranty service pursuant to the following terms and conditions.


Warranty Period and Service

Simmtronics products are covered by this Warranty under the specified warranty period up to three years (as specifically mentioned on products sticker) starting from the date printed on the sticker pasted on the product.

Simmtronics after inspecting the product will have its sole discretion whether to repair or replace it with a refurbished product or functional equivalent.

Simmtronics may refuse to provide inspection, repair or replacement service for products that are out of warranty, and will charge fee, if these services are provided for out-of-warranty products.


Limitations

This Warranty does not apply to any Simmtronics product failure caused by any accident, abuse, mishandling or improper usage (including use contrary to the product description or instructions, outside the scope of the product’s intended use, or for tooling or testing purposes), alteration, abnormal mechanical or environmental condition (including prolonged exposure to humidity), acts of nature, improper installation (including connection to incompatible equipment), or problems with electrical power (including under voltage, overvoltage, or power supply instability).

In addition, damage or alteration of warranty, quality or authenticity stickers, and/or product serial or electronic numbers, unauthorized repair or modification, or any physical damage to the product or evidence of opening or tampering with the product label/sticker will also void this Warranty.

This Warranty shall not apply to the transferees of Simmtronics products and/or anyone who stands to profit from this Warranty without Company’s prior written authorization.


Disclaimer

Simmtronics shall not be liable for any damage to or loss of any program or data from the failed product and shall not be responsible for data recovery or backup. simmtronics shall in no event be liable for any defect, damage or data lost arising from the delivery for repair/replacement. simmtronics recommends that you have a backup of your data prior to claiming warranty service.

To the extent permitted by applicable law, simmtronics disclaims any infringement, consequential, indirect, or incidental damages, including but not limited to lost profits, lost business investments, lost goodwill, or damages as a result of lost data.


Other Statement

This warranty is complete and supersedes all other warranties and representations, whether oral or written, between its customers and simmtronics. simmtronics makes no other warranties, including any warranty of merchantability or fitness for a particular purpose, whether expressedly or impliedly.

All warranties, whether express or implied, are limited to the periods of time set forth below.

Some states and jurisdictions do not allow the exclusion of implied warranties or limitations on how long an implied warranty lasts, so the above limitations may not apply.


Additional Remarks

If Simmtronics product fails during the Warranty Period, customer may contact the resellers or distributors authorized by Simmtronics for warranty service.

The failure of the Simmtronics product is covered by this Warranty under the specified Warranty Period starting from the original date printed on the sticker pasted on the product.

The Warranty Period on any repaired or replaced product will cover that portion of the warranty period remaining on the original product.


Warranty Claim Requirements

When sending a defective product to authorised Sales or Service outlet of Simmtronics, it is required that customers provide prepaid freight and insurance. Shipped products must be properly packaged to prevent damage during transit. Customer must also ensure that the date printed on the sticker pasted on the product being returned falls within the applicable warranty period.